11 Ohio Acura Dealers

Mike was very helpful in arranging all of the things we - Btmealer

Mike was very helpful in arranging all of the things we needed. He helped us get all the information done so the entire process was very easy. He was extremely helpful!

NEVER, NEVER trust this dealership and sales manager - riceg12

NEVER, NEVER trust this dealership and sales manager Brandon Agee. I made a deal with salesman Cameron to close a deal at 12 noon on a Thursday for a 2020 MDX. He had reviewed and confirmed with the sales manager. I live 120 miles and 2 hours from the dealership. I drove towards the dealership and was 15 minutes away, after 100 miles and two hours, when sales manager loser Brandon Agee called to say he was in the process of selling the car to someone else and to not bother to come in. My salesperson was not even aware. Agee offered no explanation or apology. General manager Lenny Pugh could only say there was a misunderstanding. At first saying it was my fault but later changing his story. He was now going to use it as a teaching opportunity to his staff. He also claimed they had never had a deal with an out of town buyer. Given inventory constraints and internet shopping, I find this very difficult to believe. The people at this dealership are not to be trusted in any way. STAY AWAY from them.

The service is always excellent and the staff is friendly - GUYDESSUREAULT1966

The service is always excellent and the staff is friendly and efficient. They go out of their way to make things happen!

We had planned on buying a new car later this year, - Elizabeth & Bill

We had planned on buying a new car later this year, unfortunately the time table was moved up by an accident that totaled one of our vehicles. Jason Cox and the entire team was amazing in helping us to find our perfect car. We got everything we wanted and the entire process was pretty seamless. Even a small glitch with a financing mishap was handled well. Highly recommend.

Thanks to express service advisor Jason Josephites my oil - Jack

Thanks to express service advisor Jason Josephites my oil WASN'T overfilled for the first time in many oil changes at Serra. The first advisor actually tried to convince me that it's not a problem to overfill it! I said I don't want it overfilled, as I know this is not a good thing. Thankfully I was passed off to Jason who actually recognized the problems with overfill, and then took the initiative to only add 3.5 qts instead of the recommended 3.7 (to account for residual oil in the head that takes time to drain off) and after I let the car sit for a day and checking it cold, it was right on the money! First time EVER!!! Great job Jason, a very resourceful solution that should be implemented across all your express service departments! This would be better for your customers' cars and save around 5% in oil costs. Thanks Jason!

Very pleased with the service team! Jamey, Nate and... - PM513

Very pleased with the service team! Jamey, Nate and Jacob took great care of me. My vehicle was in for a few days to have it fixed and the team kept in constant contact. Appreciate all of their hard work!!!

If you desire a lovely car and would appreciate an easy,... - S-Cleveland Area

If you desire a lovely car and would appreciate an easy, comfortable, and friendly purchasing experience, I recommend speaking with Manny Torres at Crown Acura in Cleveland, Ohio.

I took several test drives during the past month on the... - BK

I took several test drives during the past month on the following cars, Cadillac Xt4, Cadillac XT5 then an Acura RDX. Being a past owner of 3 Cadillac & always driving a General Motors cars since 1965 except for a BMW Z4 I had a hard time switching but when I test drove the Cadillac’s I felt they were nice then I test drove the Acura RDX I told my wife this is car is comfortable & I actually felt the car was built for me. Last week I bought the RDX, this is the only car I like driving as much as my BMW Z4. The sales person John did an outstanding job making sure all my needs were met. As a past GM owner, I highly recommend stopping at Boardman Acura & test drive an Acura before buying any car. Great company, great car & ask for John he will make your car buying experience is great

Andrew Charielle, at Motorcars Acura, created a... - Dustremover010

Andrew Charielle, at Motorcars Acura, created a wonderful, unexpected experience. Andrew contacted me, asking if he could be of further help, and help he did. I’m from Philadelphia and was looking for a particular car nationwide, and unfortunately the Volkswagen at his dealership had already been sold. This did not stop him from walking me through my thought process and subsequent purchase elsewhere. He absolutely wanted me to find what was best for me, clearly a dedicated professional we all want to be involved with!