10 Georgia Acura Dealers

Excellent and courteous service. - Dr. Bass

Excellent and courteous service. Melissa does a great job on coordinating my service experiences. Five stars.

The Columbus Acura Dealership employees are very polite, - jtdavis

The Columbus Acura Dealership employees are very polite, knowledgeable and professional. The service writer tell you what will be done to your automobile and approximately long it will take. After the service is over, your service writer goes over the what was done and if anything was found or needs to more service. I have dealt with several service writers in my time and have never dealt with people as nice and professional as these.

Great care. - Tony C

Great care..great service ...pleasant experience..would recommend to friends and family....Great place to shop

Avoid! - Jewel3003

Avoid! These people put one price on their website and when you get there, all cars cost more than that, end the used ones (bait and switch). Then, when you decide to purchase, they hide the price of the car by adding taxes, and other "fees", so that you don't realize that they are actually charging you the sticker price, NOT the price you negotiated with them. Then, when you call to ask about it, they don't own up to it, they lose track of the trail of your conversation with them and they refuse to include the original salesperson in the conversation - i guess the truth might come out. Instead, they only let you talk to a manager who was not even part of the negotiation.

Great team! - Jrhershberger

Great team! Didn't reset the car but all good.Would recommend. We don't live here just needed an oil changed urgently.

They take care of their customers - Ehgbyf

LT and Sherman took great care of me. They car was nicer than described and the paperwork was a breeze. One of the easiest car buying experiences I have ever had.

We were on vacation and our Acura MDX died the day before - patdonahue1971

We were on vacation and our Acura MDX died the day before departure up in Bluffton. We had it towed to Southern Motors Acura hoping we could get it repaired since it was Memorial Day weekend. They had the part in stock and 24 hours later we picked up our car and departed for home just a day later than planned. Shareen Johnson in the service department was wonderful and so helpful. I know we were lucky they had the part but I think they sped it up since we were out of town. Shareen was the best and they were very accommodating!

My 72 year old mother has been trying to get her MDX - michael73c

My 72 year old mother has been trying to get her MDX fixed by these people for the past 2 months without success. Each time she went into the service department, she was treated very rudely and made to feel like she was a stupid old woman that should let her husband handle things like this instead of herself! Well, he would have normally been the one to do that but he passed away on March 1st of this year leaving her to now handle things she wouldn’t normally have done. After being turned away last week by one of the service advisors who emphatically told her what she was asking for was against their policy once again not listening to her and treating her like a feeble old dumb woman, she once again left without her MDX being fixed yet again. Once she told me what had happened, I immediately called the dealership and asked to speak with the General Manager. He was busy so I left him a detailed voicemail and asked for a return call. Seven hours later, still no return call so I decided to let everyone know of my moms experience by reviewing the dealership. I have friends that own auto dealerships so I know how important these reviews are to them. My review was very honest, factual and professional and was intended to be not only informative but to bring attention to the problems in the service department so they could be addressed and fixed! Not trying to be vindictive! A few hours after leaving the review, I received a call from the service manager, Wayne saying the service advisor was wrong and that they were sorry and would take care of my mom the following day. I was very relieved to hear that. The following morning, I received a lengthy voicemail from Wayne stating that since I left a less than 5 star review, my mom was not welcome at their dealership. Can you imagine if this was your elderly mother needing her car fixed and they refused because you didn’t give them 5 stars! Sounds pretty crooked to me so if my mom has an accident due to them refusing to fix her car, they will wish they never heard my name because I will own that dealership! As a matter of fact, I’ve already contacted the Consumer Protection Agency, the BBB, Acura of North America and my attorney. Being part of the “Good ole boys club” doesn’t fly in 2022! You can’t manipulate your customer service scores by only accepting customers that will give you a 5 star! That is not only wrong, it’s against the law. As a business owner, if I have an unhappy customer, I do whatever necessary to make sure I fix whatever is wrong to make that customer happy. Maybe you all should try that instead of acting like two year old, spoiled rotten brats who act like bullies when they don’t get their way!

Great Service - missyj

I went in to get new tires put on my car and the staff was very friendly and my car looked great when they were finished.