43 California Acura Dealers

My experience at this dealership was very amazing. - MrsH

My experience at this dealership was very amazing. Karine was my salesperson. She was friendly, kind, and helpful. She and Alton worked the best deal for me on the car I wanted. They both went above and beyond and definitely exceeded my expectations. Million thanks for all your help! Acura of Glendale rocks!!

Bought my first Acura @ Marin Acura. - Run

Bought my first Acura @ Marin Acura. EXCELLENT service and support! Please go see Edmond if you are in the market! He was incredibly patient, helpful, and attentive during the car buying process. Everyone we have interacted with at Marin Acura has provided exemplary customer service. We are incredibly happy with our new car.

He was great. - RICK203533

He was great. Very friendly and knowledgeable. Kept me informed throught out the time i was in the lobby.

Robbie Kwok is the best trumpet player on the staff. - Wayne

Robbie Kwok is the best trumpet player on the staff. Seriously, they should have him do concerts at the dealership.

Ruben at Ball Acura National City was amazing. I had a... - Ricardo

Ruben at Ball Acura National City was amazing. I had a great experience buying my car. It seemed like I would not be able to get the car of my dreams, but Ruben somehow made it happen. He not only seemed genuine, but he understood how much buying this car meant to me. He stayed with me during the whole experience, he made great conversation, he offered me coffee, and overall he made this an excellent experience. I will come back here to either trade in my car in the near future or to lease another car through them. Thank You Ruben, you made it happen and did so with a smile. Thank You for taking care of me.

Excellent troubleshooting and correction of backup camera - Fitz Family

Excellent troubleshooting and correction of backup camera issue. Done on time and priced fairly. Great service rep, Tim.

Love my Acura RDX! - Emma Allen

Love my Acura RDX! Wasn’t sure what SUV I wanted. Staff are amazingly helpful. It was such a pleasant change from when I was car shopping before. No high pressure sales. Gave me the facts and let me take my time. Peggy, Lisa, & Ruben cańt thank you enough!

I came for problem with my transmission and my car was - johnmalak

I came for problem with my transmission and my car was out of warranty. After they checked it, it turned out it need another transmission. They covered it under service builtin and i didn't have to pay any thing !!! yes i didn't pay anything. 100% recommended.

Always had great service and experience. - graider

Always had great service and experience. I would recommend this dealership for services on your vehicle

It was a pleasure working with Brian. - Bj N

It was a pleasure working with Brian. He was very helpful in our purchase. Thank you!

Metro Acura is a great dealership. - gg

Metro Acura is a great dealership. I had Isaias and he answered all of my questions. He is very knowledgeable about Acura vehicles and was very friendly and helped get me a good deal on my car.

Always a pleasant experience with a nice waiting room and - JoAnn Y42

Always a pleasant experience with a nice waiting room and relatively quick service! I’m not afraid to go in there!

They are awesome! - Campbelltrevor1

They are awesome! Francisco was my sales associate and was very helpful, Kyle the sales manager was amazing and did everything possible for me to afford my new car!!! Would recommend this dealership to anyone!

5 STARS FOR THE SERVICE DEPARTMENT. - R E

5 STARS FOR THE SERVICE DEPARTMENT. Let’s start off with that. They treated us really well for 8 years with 4 cars. Great people. Now on to SALES: I was looking forward to a new RDX as I had a 2014 before, but unfortunately I was disappointed this time. Of course, inventory is tight all over. I looked at the German brands plus Lexus and Volvo. In the end, I still really liked the RDX. Unfortunately they didn’t have the trim and colors I wanted, and wouldn’t budge on price of the higher trim. At least they aren’t adding $2-3,000 of bogus “paint protection” like some dealers are. Still, BMW and Audi offered discounts for military and using their financing. So I wound up ordering a new BMW X3 M Sport, in my color preference for less money than an RDX A Spec Advance. And the X3 doesn’t have a track pad. I do believe this dealership is good most of the time for most people, they just wouldn’t work with me this time. I will miss the excellent service department staff at Acura. Please do take your car to them for service, they will treat you right.

I bought my car at this dealership, but there’s a - dcbausch

I bought my car at this dealership, but there’s a dealership closer to my house that I usually go to for service. I went back to this one and I was highly impressed. I had The best customer service I could’ve asked for. Definitely will be coming back to this location!

Kenny, our Service Consultant was attentive, friendly, - manamihunt

Kenny, our Service Consultant was attentive, friendly, professional, responsive, and timely. I couldn't have asked for better. All was was handled smoothly.

Purchased my used vehicle from DCH Tustin Acura almost 2 - seb

Purchased my used vehicle from DCH Tustin Acura almost 2 months ago. Abdul Omar was my sales consultant, and I had a very pleasant experience purchasing from him. The dealership has really gone out of their way to be sure the vehicle was in perfect condition when I left the dealership, and has coordinated with me with any question I have had since. I can highly recommend them based on my experience.

I had the best experience! - Fixyourdo

I had the best experience! purchasing my Vehicle from this amazing dealership! First time ever!

Love Acura of Thousand Oaks, I got my vehicle RDX , the - WM.USMC

Love Acura of Thousand Oaks, I got my vehicle RDX , the sales rep , financial dept. and management were super helpful and since than I have the best experience , I highly recommend Acura of Thousand Oaks and Leo Ibanez as Service consultant/advisor honest and professional overall outstanding , great team, ⭐️⭐️⭐️⭐️⭐️

Zero stars. - Teng

Zero stars. If you want honesty and a dealership with integrity and will respect you and your time, Acura of Concord is not the place for that. Before I drove 3 hours and a wasted Saturday to this Dealership, I called on Monday 10/24 about a White Acura Integra that was listed on Cargurus for over 70 days and the price was recently lowered. The salesperson named A.R. said they had 2 available and confirmed the Cargurus pricing. I told him I will show up on Saturday to check it out. When I arrived on Saturday 10/29 he immediately told me one of the white Integras was sold the night before and the other one was sold last week already. He could have told me this on Monday or when he called at 12pm Saturday to see if I was still coming. They had a Black Integra for me to test drive. I did so because I might as well at that point. The 3 hour drive was miniscule compared to the games and shenanigans this dealership subjected me to. When I sat down the salesperson gave me a list of vehicles coming in and none of them matched my preference. Then he asked me a ridiculous question, "If the car was here, would you buy it today?" I said yes because I didn't drive 3 hours for nothing. Then I said I came because of the price that was listed on Cargurus. He wrote it down and took it to his manager. This went on for about 20 minutes. I asked what are we waiting for? Then finally he said no they can't help me. I even asked if I can order the car. He brushed it to the side saying they can't control inventory. Then he simply walked me out. No offers, no counter offers. No apologies. No managers. Nothing. I know the car was still there. It's still listed on Cargurus and their dealership website as of writing this. They just didn't want to honor their listed price and played games with their lies. I suggest people to look elsewhere for dealerships who will gladly want their business.

I highly encourage people to avoid Acura of Fremont - ChrisCroswhite

I highly encourage people to avoid Acura of Fremont dealership. Both the sales and service departments of Acura Of Fremont have demonstrated consistent incompetency and potentially even fraud. My adventure started when we purchased 2022 MDX w/Advance Package. - After spending the ~3 hours of signing all the documents and trying to up sell on various service packages (some seemed absolutely bogus), went home to wait 6 weeks for the vehicle to arrive (Oct 2021). 6 weeks later, told the vehicle was ready for pick up. Arrived onsite and told that all the paper work that had been filled out previously needed to be redone as the company used the wrong VIN. So another 2 hours and more up sell! After all that, you would have thought, okay let's go home, but nope, accessories that I had requested had not been installed, but worse, the car had not even been unwrapped after delivery! Another two hours of waiting (and hearing people yell obscenities at each other in the service and sales area), the car was made ready with the exception that the tailer hitch which was purchased with the vehicle 6 weeks prior, was missing a part (kick sensor) and could not be installed. At least I can take the vehicle. But alas, the first day ownership was still going south - received a call from the sales person and told that the mats were not completely installed and some of the mats in the vehicle needed to be returned, they were for a different customer! So yet another visit to the dealer. Roll forward 3 months, called the dealer requesting status of the trailer hitch, told it was ready and to bring the vehicle in to install. Arrived and waited 3 hours to be told that it could not be installed, it was missing a part, the same part that was missing 3 months previous. Another 3 hours wasted. Fast forward to Oct 2022 and the 1 year/10K service interval. Show up for the A12 service (no idea but was told it was this service) and asked if the trailer hitch was ready to install. Told it would be installed along with the service. 5 hours later, told, no the trailer hitch can't be installed as its still missing the same component as the previous two attempts. So another couple hours wasted! Drove the car home and noticed that the tires didn't appear to have been rotated. I know this because the one 'curbed' wheel was still on the same quarter of the vehicle. I then checked the cabin air filter and it too was not new (clearly dirty). I checked under the hood to see if the oil filter had been replaced, and definitely don't believe it was. So although invoice showed they did all these things, I am pretty confident that's not accurate. I then called and complained to service. Service person assured me that this will be brought up to the service manager and expect a call to reschedule the car to come in. However, two days later and yet another call to the dealer, I have yet to hear back from Acura Of Fremont. The management has been silent. At this point I went to a different dealer and had them do the 1 year/10K service costing me $415 that should have already been done!

Such a breeze! I bought a 2020 ILX A-Spec from Niello... - Andrew Brink

Such a breeze! I bought a 2020 ILX A-Spec from Niello Acura and worked with Angela Ivey. Not once did I think she was pushy, she knew exactly what I wanted and didn’t try to puke on any add ons. When I went to finance Randy was very fast and Brian Powers, the sales manager, gave me a little more than what I wanted for my trade in. I would recommend friends and family to Niello Acura to anyone to buy or service their Acura!

Not even a 1 star is going to be given here. - mahagrissom

Not even a 1 star is going to be given here. I bought a car from this dealership in May and it is now November 1 and I still do not have my plates for my car. I went to the dealership to speak with the finance people and they were clueless as to what is going on. The DMV stated they never received the appropriate filing papers from the dealership and are still waiting for the papers. I have been dealing with this for the past almost 2 months and still no answer as to what is going on. Supposedly they never received the title from the previous owners bank. I am now going to have to get an attorney to get this resolved as my car is not registered and I have no plates. Very very frustrated customer. DO NOT GO TO THIS DEALER!!!

Purchased my first vehicle here with no problems. Process... - RobandMary

Purchased my first vehicle here with no problems. Process wad super smooth and they earned my business. I would give them my business again. Honest and helpful highly recommend this dealership.

My wife was looking for a safer vehicle for her daily... - Tina Mai

My wife was looking for a safer vehicle for her daily driver and I mentioned how great my experience was in the past at Oakland Acura (sales and service) and she wanted to experience it herself. We came in and she test drove an RDX which she liked but wanted to test drive a few other options. When we let the team know they asked if we had any questions on the RDX and told us to let us know what she thinks. After a couple of days of procrastinating my wife decided she didn't want to experience the standard dealership experience and decided to move forward with the RDX. I let Matt know the night before coming in and he had his team get everything set up us and made the whole process extremely simple!

Great Service - ygmizum1

I went in to have a remote start installed on my new Acura which I just purchased. The service was performed promptly with no problems.

Horrible experience. - janeenwoods

Horrible experience. Make promises they have no intention of honoring. I was mortified at how I was treated after being a loyal paying customer for over 5 years and 2 vehicles purchased there. Still waiting for Service Managers Marks call after 3 weeks.

Extremely attentive customer service always! Russ goes... - Acura-c

Extremely attentive customer service always! Russ goes out of his way ensure everything goes smoothly. Prices were comparable to non-dealers’, for tires, oil, etc. 1000x better than the autonation Acura

Sales department wasted my time and money. I was in... - Prax

Sales department wasted my time and money. I was in contact with John, the internet sales manager. I told him i was interested in test driving the RDX, MDX, and MDX hybrid AWD with A-spec package. I checked the website and it showed the vehicles were there. I'm near the end of my current lease and am very close to the mileage limit so driving the 60 miles round trip put me over. At 15 cents a mile it wasn't a real concern. The next day I got to the dealership for the test drive and found out the MDX Hybrid sold 2 days ago. I was passed off to a different sales rep who confirmed I was interested in the AWD RDX with A-spec package then went to get the cars for me to drive. The rep came back and informed me the cars haven't passed their safety inspection yet so they can't be driven. So now all 3 of the vehicles I asked to drive are not available, I'm spending money driving miles I didn't need to, and John who I was in contact with all morning never even bothered to check on the vehicles I asked about. Garbage customer service. Waste of time and money. Shop somewhere else.