BMW Dealer Reviews

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"Where do I even begin. When I received the vehicle, I paid for an enclosed trailer for transport (car was transport from North Carolina to Oregon)and it arrived in an open trailer. When the car arrived, there were many undisclosed issues. First of all, the car was FILTHY inside and out when I got it. It had some POORLY cover/repaired rock ships, mixed matched tires, an oil leak that caused the cabin to smell like burning oil, clear chipping off the carbon roof, loose tools in the engine bay, and was told it had a name brand exhaust system when in reality it has a backyard style straight pipe exhaust. I tried numerous with Lucius to see if we could come up with a plan on fixing the issues. I was told that management/ownership would get ahold of me. Fast forward over a month later and nothing. I've been getting the run around every time I try to contact someone. I spent close to $50K and this is the service they give? They haven't even mailed off DMV paperwork to my state DMV office or even sent the title to my lender. Super sketchy group of people. Please please take your hard earned money elsewhere. These people are crooked and don't deserve an ounce of your business. I even tried emailing both co-owners of the dealership and none of them ever reached back. My lender can't even get a hold of anyone. That right there should send you a message that they're up to no good. STAY AWAY."
"Excellent service and a car wash included. Gave me a fun loaner and my car was ready when they promised. Everyone was helpful and friendly. Out in no time all. ZIMBRICK BMW is a superb dealer."